Very professional work and when they left the place is as clean as it was before the service. They were punctual and have great customer service. Would highly recommend. The team leader Shajesh was best.
Suggestion: There was a bad odour which smelt like cardboard packing boxes. Also suggest giving the boys portable fans as quite hot for them without the aircons and leaves the house smelling quite sweaty.
Extremely happy with the service your guys provided today. At first I was hesitant to leave the apartment but decided to do so anyway once the crew started the work and when i got back home in the afternoon i was surprised to see how clean everything was and back to its original place. I look forward to receiving the final report with the before and after pictures.
Thank you Saniservice team for the excellent job.
The cleaning after the job can be improved. We don't wear shoes at home. I walked around after job completion and my white socks got dirty although vacuum cleaning and mopping was done.
The other thing where you can improve is quotation and collection. I received the quotation as 3.000 AED as your minimum without mentionin including or excluding VAT, of course as a customer my understanding the full amount i will pay is 3.000 AED, however when i saw the invoice it was 3.150 AED incl. VAT. Anyway your responsible colleague could solve this issue. Last but not least ; collection: first i've transferred the funds, but the transfer has been reversed for some reason. Then i've informed responsible colleagues and asked him, that the cheque can be collected by providing a receipt at the same time. An employee came to my doorstep on agreed time but without a receipt. I have written him again and he sent me receipt as a soft copy by email without company stamp and signature, whi