Hi there- your team has done an excellent job as always but when being asked about extended products and services even your supervisor was not able to provide me with some insights. However, he passed me instantly on to the right colleague via his own mobile.
The above is not so much a critique as it is more a suggestions- at least your supervisors should be able to upsell some of your extended products (e.g., air purifier, dehumidifier etc..) and services.
Without doubt, the BEST services team in Dubai. They were supposed to arrive at 8.30 am. The team came at 8.27 am , waited outside the house and rang the doorbell at 8.30 am. Exemplary care taken in ensuring everything other than the floors were covered before they started. Wiped and cleaned all surfaces and floors after their work.
We were very happy with the team and the service. Little remark: it would be good to be reminded in advance to cut the water maybe one day before the service in order to avoid to loose all the water in the tank for nothing. Thank you